Frequently Asked Questions

Find answers to common questions about our collections and services.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and international size conversions.

Can I modify or cancel my order after it's been placed?

Orders are processed quickly; however, you can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your materials sustainably sourced?

Essence is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.

Do you restock items that are sold out?

Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications directly on the product page.

How should I care for my Essence garments?

Specific care instructions are provided on the inner label of each garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.

Do you offer international shipping?

Yes, Essence ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.